Philips North America Llc: Device Recall

Recall #Z-2602-2025 · 08/13/2025

Class II: Risk

Recall Details

Recall Number: Z-2602-2025
Classification: Class II
Product Type: Device
Recalling Firm: Philips North America Llc
Status: Ongoing
Date Initiated: 08/13/2025
Location: Cambridge, MA, United States
Voluntary/Mandated: Voluntary: Firm initiated
Product Quantity: 24 units

Reason for Recall

The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.

Product Description

Philips CT systems labeled as the following: 1. Ingenuity Core128 / Elite China, Model Number: 728324.

Distribution Pattern

Worldwide distribution - US Nationwide and the countries of Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Czech Republic, Denmark, Egypt, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Latvia, Lebanon, Mauritius, Mexico, Netherlands, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Fed., South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, T¿rkiye, United Kingdom, Utd.Arab.Emir., Vietnam.

Other Recalls by Philips North America Llc

Class II: Risk 12/12/2025

It was found that the MX40 device could not reconnect to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if the signal strength changed quickly.
Class II: Risk 10/31/2025

Potential issue where the IntelliVue monitors did not alarm.
Class II: Risk 10/31/2025

Potential issue where the IntelliVue monitors did not alarm.
Class II: Risk 10/31/2025

Potential issue where the IntelliVue monitors did not alarm.
Class II: Risk 10/31/2025

Potential issue where the IntelliVue monitors did not alarm.

View all recalls by Philips North America Llc →

Data from FDA openFDA enforcement reports. This site is not affiliated with or endorsed by the FDA. Recall information may be updated by the FDA at any time.