Vantive US Healthcare LLC: Device Recall
Recall #Z-0409-2026 · 08/28/2025
Recall Details
- Recall Number
- Z-0409-2026
- Classification
- Class II
- Product Type
- Device
- Recalling Firm
- Vantive US Healthcare LLC
- Status
- Ongoing
- Date Initiated
- 08/28/2025
- Location
- Deerfield, IL, United States
- Voluntary/Mandated
- Voluntary: Firm initiated
- Product Quantity
- 1
Reason for Recall
Vantive has identified a software defect within the Sharesource Claria software, which may cause a patient s updated prescription program settings to not be properly saved on the actual cycler that the patient is using to perform their therapy. As a result, the clinician may think that the patient is receiving the correct prescribed therapy because of what is erroneously displayed on the clinician's remote Sharesource application, when in fact the cycler that is with the patient is actually delivering an outdated and incorrect therapy.
Product Description
Sharesource Connectivity Platform for Use with Homechoice Claria Product Code 5CGM01 software versions 7.13.3 (China), 8.13.2 (APAC and Korea), and 8.13.4 (US, EMEA, and LATAM)
Distribution Pattern
Worldwide distribution - US Nationwide and the countries of Australia, Hong Kong, Korea, New Zealand, Taiwan, Thailand, France, Germany, Ireland, Netherlands, Italy, Spain, Turkey, United Kingdom, Chile, and Colombia.
Other Recalls by Vantive US Healthcare LLC
- Class II: Risk 01/06/2026
- Class II: Risk 01/06/2026
- Class II: Risk 01/06/2026
- Class II: Risk 01/06/2026
- Class II: Risk 01/06/2026